Frequently Asked Questions
Everything you need to know about your MUNDIAL shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start a request.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
MUNDIAL accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize environmental impact.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.